Casino de Charlevoix
The Casino de Charlevoix is a major gaming and entertainment venue located within the Hôtel-Casino de Charlevoix complex in Pointe-au-Pic, La Malbaie, Quebec. It operates as a key component of a five-star resort destination that includes the historic Fairmont Le Manoir Richelieu hotel, renowned restaurants, a spa, and a world-class golf course. Situated approximately 150 kilometres east of Quebec City on the cliffs overlooking the St. Lawrence River, the casino is a significant driver of tourism in the scenic Charlevoix region. As one of Quebec's premier casinos, it offers a classic Riviera-style gaming experience with slot machines, table games, and electronic terminals, all operated by the provincial crown corporation Loto-Québec.
History and Development
The Casino de Charlevoix was inaugurated on June 24, 1994, establishing its operations in the former summer playhouse of the historic Manoir Richelieu on the cliffs of Pointe-au-Pic. This site had been a panoramic vacation destination for over a century prior to the casino's arrival. The adjacent Fairmont Le Manoir Richelieu hotel, a Châteauesque-style building, was constructed in 1928 and 1929 by architect John Archibald to replace an original 250-room structure from 1899 that was destroyed by fire. The hotel's ownership changed hands several times throughout the 20th century, passing from Canada Steamship Lines to Warnock Hersey in 1966, to Irish football star John Dempsey in 1971, to the Quebec provincial government in 1975, and finally to Raymond Malenfant in 1986.
A major transformation occurred in 1998 when Loto-Québec partnered with Canadian Pacific Hotels and the Solidarity Fund QFL to acquire the Manoir Richelieu, undertake a major renovation, and significantly expand the Casino de Charlevoix. The revitalized complex reopened in June 1999, marking its evolution into a world-class resort destination. This partnership also made the Casino de Charlevoix the first of Quebec's casinos to be directly linked to a hotel, integrating gaming with luxury accommodation. The development cemented the location's status as a central pillar of tourism in the Charlevoix region, blending historic charm with modern entertainment.
Gaming Floor and Offerings
The Casino de Charlevoix provides a diverse range of gaming options within a classic, elegant setting designed to evoke a Riviera-style resort atmosphere. The primary gaming floor features over 800 slot machines and electronic gaming terminals catering to various tastes and betting levels. Patrons can also engage with more than 20 live gaming tables offering classic casino games. The available table games include roulette, baccarat, blackjack, and poker, providing options for both novice and experienced players. In addition to these traditional offerings, the casino features low-stakes multi-gaming stations and dedicated sports betting terminals for those interested in wagering on sporting events.
The casino's design includes practical amenities to enhance the guest experience, such as a discreet underground passageway that connects directly to the Fairmont Le Manoir Richelieu hotel. This feature allows hotel guests to access the casino conveniently, which is particularly useful during the region's chilly evenings. The overall ambiance is one of relaxed entertainment, where visitors can sip craft cocktails, socialize with friends, and learn new games in a lively environment. The casino's operations are integrated with the Loto-Québec Casino Privilèges loyalty program, which offers members enhanced experiences and exclusive benefits across the corporation's properties.
- Slot Machines: Over 800 machines and electronic gaming terminals.
- Table Games: More than 20 live tables for roulette, baccarat, blackjack, and poker.
- Electronic Options: Low-stakes multi-gaming stations.
- Sports Betting: Dedicated terminals for wagering on sports.
- Exclusive Access: Direct underground connection for Fairmont hotel guests.
The Resort Complex and Amenities
The Casino de Charlevoix is the centrepiece of the expansive Hôtel-Casino de Charlevoix complex, a five-star destination that offers far more than just gaming. The flagship accommodation is the Fairmont Le Manoir Richelieu, a historic hotel with 405 rooms and suites. The resort has extensive conference facilities capable of accommodating over 1,000 people, making it a notable venue for business meetings and large events. For recreation and relaxation, guests have access to a full-service spa, a health club, two all-season outdoor pools, and a prestigious 27-hole golf course set against the stunning backdrop of the St. Lawrence River and Laurentian Mountains.
Dining options within the complex are varied and cater to different occasions. The casino itself houses the St-Hubert Signé Casino restaurant, which serves the chain's famous rotisserie chicken and all-you-can-eat coleslaw. The Fairmont hotel features several upscale restaurants, including Le Saint-Laurent, Le Bellerive, Le Bellerive Café, and Le Point Cardinal. Beyond the main hotel and casino, the broader resort area includes additional attractions such as a zip line, enhancing its appeal as a comprehensive family and tourist destination. The complex's enchanting setting and dramatic river views make it a sought-after location for weddings, conferences, and special celebrations.
Accommodation Partners and Packages
In addition to the Fairmont Le Manoir Richelieu, visitors to the casino have a closely affiliated accommodation option just steps away. Le Petit Manoir du Casino and its Pavilions offer a more accessible yet spectacular lodging experience in La Malbaie. This hotel provides an authentic immersion in the region, balancing relaxation and entertainment with proximity to the casino. The main building of Le Petit Manoir features 113 rooms and suites, most with private terraces offering river views. Approximately 500 metres away, the Pavilions perched on the Pointe-au-Pic cliff house an additional 77 spacious rooms and suites, all equipped with full kitchenettes and private balconies.
A complimentary shuttle service connects the hotel and its pavilions, ensuring a flexible stay for guests. Le Petit Manoir du Casino frequently collaborates with the Casino de Charlevoix and other local attractions to create exclusive promotional packages. These packages are designed to enhance the visitor experience and may include elements such as casino play credits, spa treatments, golf rounds, or dining vouchers. The partnership between the casino and nearby hotels like Le Petit Manoir provides visitors with a range of accommodation styles and price points, from luxurious five-star historic grandeur to comfortable, family-friendly suites with kitchen facilities.
- Fairmont Le Manoir Richelieu: 405 rooms, historic five-star hotel, direct underground connection to casino.
- Le Petit Manoir du Casino (Main Building): 113 rooms and suites, most with private terraces.
- Le Petit Manoir Pavilions: 77 rooms and suites with kitchenettes and balconies, located 500m away.
- Shuttle Service: Complimentary shuttle connects Le Petit Manoir hotel and pavilions.
Visitor Information and Services
The Casino de Charlevoix is located at 183 Rue Richelieu in La Malbaie, Quebec, with a mailing address of G5A 1X8. The complex is situated approximately 150 kilometres east of Quebec City, which translates to less than a 90-minute drive from Jean-Lesage International Airport. For guests travelling from Quebec City, an exclusive shuttle service for Casino Privilèges members is available from the Salon de jeux de Québec, though a general public shuttle service has been suspended. Group travel by coach can be arranged by contacting the Loto-Québec sales team at 1-800-665-2274 extension 6. The front desk of the hotel complex is open 24 hours a day, seven days a week, with standard check-in at 4 p.m. and check-out at 11 a.m.
The casino provides comprehensive guest services through its cash desks, which handle monetary transactions, prize claims, and the sale of lottery products. Specific procedures are in place for claiming prizes of different values. Prizes under $2,000 can be claimed at the cash desk during extended hours, while prizes from $2,000 to $24,999.99 must be claimed on weekdays during afternoon hours. For major prizes of $25,000 or more, winners must contact Loto-Québec's central customer service to schedule an appointment. The entire Hôtel-Casino de Charlevoix complex is accessible for guests with limited mobility, ensuring an inclusive experience. The casino's lost and found service retains items for either 60 days or approximately one year depending on their estimated value, after which unclaimed items are donated to charity.
| Prize Value | Claim Procedure |
|---|---|
| Under $2,000 | At casino cash desk, Mon-Fri 11 a.m.-11 p.m., Sat-Sun 9 a.m.-11 p.m. |
| $2,000 to $24,999.99 | At casino cash desk, Mon-Fri 11 a.m.-4:30 p.m. (excluding holidays) |
| $25,000 or more | Contact Loto-Québec customer service at 1-866-611-5686 for appointment |
Economic Impact and Operations
The Casino de Charlevoix is a significant economic engine for the Charlevoix region, attracting tourists and generating substantial revenue. During the 2005 to 2006 fiscal year, the casino alone generated annual sales totalling $47.6 million and welcomed approximately one million visitors. These figures highlight its role as a major draw within Quebec's tourism sector. The casino is operated by Loto-Québec, the provincial crown corporation responsible for lotteries and gaming, in partnership with Fairmont Hotels & Resorts for the hotel operations. It is one of six such properties owned and managed under this partnership model in the province.
The integrated resort model, combining gaming, luxury accommodation, fine dining, golf, and spa services, creates a destination that supports local employment across various sectors. The complex's ability to host large conferences and events further amplifies its economic contribution by bringing business travellers to the region during off-peak tourist seasons. As a regulated entity, the casino adheres to strict provincial standards for responsible gambling. It prominently provides information for individuals seeking help, including the toll-free, bilingual Quebec helpline available 24/7 at 1-800-461-0140. Admission to the casino and its dedicated bars and restaurant is restricted to adults aged 18 and older, in accordance with Quebec's legal gambling age.
- Annual Sales (2005-06): $47.6 million.
- Annual Visitors (2005-06): 1 million.
- Operator: Loto-Québec, in partnership with Fairmont Hotels & Resorts.
- Properties: One of six owned under this partnership model.
- Responsible Gambling: Provides access to the Quebec helpline at 1-800-461-0140.
- Legal Age: 18 years old for casino entry.
Questions about Casino de Charlevoix
Where is the Casino de Charlevoix located?
The Casino de Charlevoix is located at 183 Rue Richelieu in the Pointe-au-Pic sector of La Malbaie, Quebec. It is situated within the larger Hôtel-Casino de Charlevoix complex on the cliffs overlooking the St. Lawrence River. The resort is approximately 150 kilometres east of Quebec City, which is about a 90-minute drive from Jean-Lesage International Airport. This location in the heart of the Charlevoix region places it in a renowned tourist area known for its stunning natural scenery of river and mountains.
What games are available at the Casino de Charlevoix?
The Casino de Charlevoix offers a wide variety of gaming options. The floor features over 800 slot machines and electronic gaming terminals, along with more than 20 live gaming tables. The table games include classic offerings such as roulette, baccarat, blackjack, and poker. The casino also provides low-stakes multi-gaming stations for players seeking smaller bets and dedicated sports betting terminals for wagering on sporting events. This range ensures there are options for both casual visitors and more dedicated gaming enthusiasts in a Riviera-style resort atmosphere.
What are the age restrictions for entering the casino?
In accordance with Quebec provincial law, you must be 18 years of age or older to enter the Casino de Charlevoix gaming floor. The same age restriction applies for admission to the casino's bars and to the St-Hubert Signé Casino restaurant located within the gaming area. However, the hotel restaurants within the Fairmont Le Manoir Richelieu, such as Le Saint-Laurent and Le Bellerive, are open to guests of all ages. The Fairmont hotel itself is also accessible to visitors of all ages, making the broader resort a destination for families, with the casino being an adults-only section.
Are there any shuttle services to the casino?
An exclusive shuttle service for members of the Casino Privilèges loyalty program is available from the Salon de jeux de Québec in Quebec City to the Casino de Charlevoix. This service requires a reservation, which can be made by phone or in person starting the Monday before the desired departure date. However, a general public shuttle service to the casino has been suspended until further notice. For group travel, coach services can be arranged by contacting the Loto-Québec group sales team directly at 1-800-665-2274 extension 6.
What other amenities are at the Hôtel-Casino de Charlevoix complex?
The complex is a full-scale, five-star resort offering extensive amenities beyond the casino. These include a world-class 27-hole golf course, a full-service spa, a health club, and two all-season outdoor swimming pools. Dining options range from the casual St-Hubert Signé Casino to upscale hotel restaurants like Le Saint-Laurent. The Fairmont Le Manoir Richelieu also has a large conference centre that can host over 1,000 people. Additional attractions on the property or nearby include a zip line, providing entertainment for guests seeking outdoor adventure alongside the gaming and relaxation offerings.
Sources and further reading
- Casino de Charlevoix (Wikipedia)
- Resort Casino in Charlevoix Quebec | Fairmont Le Manoir Richelieu (fairmont-manoir-richelieu.com)
- Plan your visit | Hôtel-Casino de Charlevoix | Loto-Québec (casinos.lotoquebec.com)
- Resort Casino in Charlevoix Quebec | Fairmont Le Manoir Richelieu (fairmont-manoir-richelieu.com)
- Charlevoix Casino Hotel, Le Petit Manoir du Casino Charlevoix (petitmanoirducasino.ca)
Checked by the Nosy Mag desk. Last updated 2026-11-10.
